Privacy Policy
Effective: January 1, 2026What We Collect
When you place an order, we collect your name, email address, phone number, billing address, and shipping address. Payment card data is processed directly by Stripe and is never stored on our servers.
How We Use It
We use your information to process and fulfill your order, send order confirmation and shipping updates, and respond to support inquiries. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Processors
We use Stripe for payment processing. Stripe's privacy policy is available at stripe.com/privacy. We may use a transactional email provider to send order confirmations. These providers process your email address only for the purpose of delivering your order communications.
Cookies
We use localStorage to maintain your shopping cart across page visits. We do not use third-party tracking cookies or advertising pixels.
Data Retention
Order records are retained for a minimum of 7 years for tax and legal compliance purposes. You may request deletion of your personal data at any time by contacting us, subject to our legal retention obligations.
Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, request deletion of their data, and opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact info@glacialsips.com.
Security
All data is transmitted over HTTPS. Payment processing is handled by Stripe, which is PCI DSS compliant. We take reasonable precautions to protect your information but cannot guarantee absolute security.
Contact
Privacy questions: info@glacialsips.com